№ 04 — SERVICE
All servicesConsulting & Brand
If you don’t know where to start, start here. We look at where your business stands online, set out a roadmap by priority, and build the brand and workflows with you.
What you get
- Review of your current digital presence
- Prioritised digital roadmap
- Logo, colours, typefaces and usage guide
- Print work: menus, business cards, signage
- WhatsApp Business and auto-reply setup
- CRM setup for bookings and guest records
- Team training on social media and reviews
- Pre- and post-season review meetings
Process
Conversation
We listen to your business, your goals and what is wasting your time today.
Review
We go through your site, social accounts, Google profile and workflows, and write down what we find.
Roadmap
You get a written plan of what comes first and what follows, matched to budget and season.
Delivery & training
We build the brand and automations, and make sure your team can run them on their own.
Related sectors
Questions
Can I hire you for consulting only?
Yes. You can take the roadmap and carry it out with your own team, or hand some or all of the steps to us.
We already have a logo. Do we still need brand work?
Not always. Often it’s enough to keep the logo and pin down colours, typefaces and usage rules.
What can WhatsApp automation do?
It can answer common questions instantly, greet messages outside opening hours and route booking requests to the right person.
Where does training take place?
At your business, on the phones and computers your team uses every day. We can add online refreshers if needed.
A coffee, a plan
Tell us about your business and your goals; we’ll agree the right scope and package together.